Delete your BabyCroc account
You can delete your account in the app, or ask us by email if you can’t open it.
In the app
Open Account → Email & sign-in → Delete account. BabyCroc offers a CSV export of your logs first, then asks you to confirm.
Without the app
Email support@babycroc.app from the address on your account, with the subject “Delete my account”. We’ll confirm and delete it within 30 days.
What we delete
- Your sign-in, including email, password, Google, or Sign in with Apple.
- Your caregiver profile and notification tokens.
- Any family you created that no other caregiver belongs to: the babies, logs, photos, and recaps. Photos for that family are removed from storage. If a photo cannot be removed, the account is still deleted.
What we keep
- Logs, photos, and recaps in a family you share with other caregivers stay with that family, so the other caregivers still have the day.
- Purchase records stay with Apple, Google Play, and RevenueCat, as required for billing. Deleting your account does not cancel a subscription. Cancel it first: on Google Play, open Payments & subscriptions; on iPhone, open Settings → your name → Subscriptions. You can also open Account → Subscription → Manage in the app.
Questions are welcome at support@babycroc.app. The details are also in the privacy policy.