Say hello

A real person reads every email. Pick the closest one.

A real team, here to help

BabyCroc has a dedicated team for support and for building the app. We're here when you need us.

Support
Support is active. We read every email and reply promptly.
Development
Development is active on the app, Apple Watch, and Wear OS. We're quick to fix bugs, add features, and keep improving.

Email

The same choices as the support page.

General helpAccount, your data, or anything else.support@babycroc.app
Report a bugSomething didn’t work. Your device, the app version, and what happened are enough.bugs@babycroc.app
Suggest a featureA small change that would make a tired day easier.features@babycroc.app
Request a languageThe language your family speaks at home.languages@babycroc.app
BillingA subscription, a trial, or a charge.billing@babycroc.app
App Store refunds are handled by Apple. Request one on Apple’s Report a Problem page. Google Play billing is not open yet. You can still email us.

Having trouble in the app? Account → Advanced → Send diagnostic report fills in the details that help us fix things fast.

Looking for answers first? Try the FAQ.